Pull Tray 2 out. If you are prompted to install software , click Download and Install to complete the installation. Lift the carriage-access lid. Some of the following solutions require the full HP software. Examples of white gaps or dark lines in Test Pattern 3. Newly installed printheads must be aligned to the printer for best print quality.
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The alignment process begins. The Setup Menu displays. Load only clean, 85000 paper into the product. If you are dissatisfied with the quality of your printouts, increase the print quality.
Lift the handle of the old printhead, and then use it to pull the printhead out of its slot. Reinstall the cartridges Hold the cartridge by its sides with the nozzle towards the product, and then insert the cartridge into its color-coded slot. Load plain white paper into the tray. Select your operating system and versionChange Detected operating system: If there are still defects on the report after another cleaningskip to the solution in this document to replace one or both printheads.
Remove the printhead and the protective caps. Select an operating system and version to see available software for this product.
Fixing Print Quality Problems for the HP Officejet Pro 8500A e-All-in-One Printer Series
Some of them should show white horizontal streaks if none of the blocks are streaked, the printheads are okay.
Repeat these steps if necessary to replace the other printhead. If your hpp is listedremove and re-add the printer to confirm communication and to make sure the correct driver is used.
Insert the printhead into its slot. The list of all available drivers for your product is shown above. Load sheets of photo paper only when you are ready to print, and then put the unused paper back in the packaging.
The ink tubes should be bundled neatly, and they should not appear kinked or bent. If no paper was loaded, or the paper was previously printed on or colored, or if no alignment page printedfollow these steps to retry the alignment.
HP Officejet Pro A (A) All-in-One Printer Series – Print a Test Page | HP® Customer Support
There is no reason to clean, align or calibrate, or to replace printheads or ink cartridges. If the ink tubes are bundled correctly and are not kinkedcontinue to the next step. Europe, Middle East, Africa.